01.11.2024Conceptualizing labor agency through resilience: Practices of reassembling work on domestic services platforms

This article, written by Khaula Ettarfi, explores workers’ experiences in the gig domestic cleaning sector in Geneva, focusing on their resilience in the face of temporary and flexible work conditions. Through stories collected from workers, the article illustrates how they demonstrate resilience, emphasizing the relationships and environments that shape their experiences in a precarious labor market.It further reviews various perspectives of workers encountering platform-mediated labor at different moments of their working trajectories.